Question 1

What is an AI receptionist?

Accepted Answer

It is software that answers your business phone in natural conversation. It understands what callers say in their own words, answers questions, books appointments, takes messages and captures leads. Unlike a phone menu, callers never have to press a button.

Question 2

How is it different from a phone menu or voicemail?

Accepted Answer

A phone menu makes callers follow a fixed path, and voicemail waits for you to call back. An AI receptionist talks with the caller, handles the request right then, and passes it to a person when a person is needed.

Question 3

How much does it cost?

Accepted Answer

Every business is different, so every setup is priced to fit. The cost depends on what you want your receptionist to do and how many calls it handles. We go through all of it on a short call, and you leave knowing exactly what it would cost for you.

Question 4

Will callers know it is an AI?

Accepted Answer

It speaks naturally and most callers simply get on with their request. It never pretends to be human: if someone sincerely asks, it says it is an AI assistant. We also tell callers up front that calls are recorded.

Question 5

What happens when it cannot answer a question?

Accepted Answer

It does not guess. It takes a message, offers to book a callback, or transfers the caller to you or your team, whichever you set up. You decide the rules during your build.

Question 6

Can it book appointments?

Accepted Answer

Yes. It connects to your calendar, checks real availability, offers open times, collects the caller's details and books the slot while they are still on the phone. The caller gets a confirmation.

Question 7

Do I need a new phone number?

Accepted Answer

No. You keep your number and your phones. We set up call forwarding so calls reach your receptionist, either all the time, after hours, or only when you cannot pick up.

Question 8

How long does setup take?

Accepted Answer

Most businesses are live in under two weeks. We handle the build for you: a discovery call, a custom setup trained on your business, testing with you, then go live.

Question 9

Can I change what it says later?

Accepted Answer

Yes. Tell us what to change, such as new hours, services or policies, and we update your receptionist for you.

Question 10

Can it handle more than one call at a time?

Accepted Answer

Yes. Unlike a person at a desk, it can take more than one call at once, so callers are not stuck waiting while it is busy with someone else.

Question 11

Do you record calls?

Accepted Answer

Yes. Calls with our AI assistant are recorded and transcribed, and callers are told at the start of every call. Read the full disclosure on our Privacy page. If a caller does not want to be recorded, they can say so and be connected to a person.

Question 12

Where do you work?

Accepted Answer

We work with businesses anywhere in the United States.

Question 13

What happens on the discovery call?

Accepted Answer

It takes about 30 minutes. We learn how your business works and how calls are handled today, show you what your receptionist could sound like, and walk through how a build and pricing would work for you. There is no pressure to sign up.

Every call,answered.

Talk to Ava

When nobody picks up,
they call someone else.

One receptionist.
Every call handled.

Answers every call

Books appointments

Knows your business

Hands off to a person

Live in under
two weeks.

Questions,
answered.

Stop losing calls.
Start closing leads.

Every call,answered.answered.